My Spectra: Self Care App

Spectra is India’s fastest Internet service provider, offers various fibre-optic broadband & cloud-based services such as cable, wireless broadband solutions, voice over Internet protocol (VOIP), connectivity, data centre, voice, collaboration, and security solutions. As a technology partner of Spectra, mTraction Enterprise helped them achieve their vision by designing an intuitive self-service application for its customers. 

We developed a self-care app for Spectra where users can buy, manage internet plans, track internet services, Test Internet speed, view & pay bills, etc. It measures the mobile speed, web, or broadband connection with a single click & gives an opportunity to upsell by proposing plans via push notifications.

Spectra brings out the most convenient features for Internet users:

• Check Data Usage
• View, Download Pay Bills
• Create & Track Service requests
• Manage Customer Premises Equipment